CONFIDENTIALITY POLICY AT THE CENTRE VÉTÉRINAIRE UNIVERSITAIRE VÉTÉRINAIRE

 

In the face of the rapid development of new communication tools, we find it important to pay special attention to the protection of privacy. Therefore, we remain committed to respect the confidentiality of all personnel information that we gather.

 

Collecting personal information

On our website, we may ask you to provide the following information:

  • Surname
  • Name
  • Email address
  • Phone/Fax number
  • Credit card number
  • Profession

The personal information that we gather is collected through forms and thanks to the interactivity between you and our web site. We also use cookies (see next section) to compile any information concerning you.

 

Forms and interactivity

Your personal information is collected through the use of forms:

  • Website registration form (secured sections destined to referring veterinarians and associates)
  • Order form (Web diffusion)
  • Opinion survey
  • Newsletter registration form

We thereafter use the information collected for the following purposes:

  • Order follow ups
  • Information
  • Statistics
  • Contact

Your information is also collected through the interactivity than can be established between you and our website by:

  • Statistics
  • Contact

We then use the information collected for the following purposes:

  • Comments
  • Correspondence
  • Information

 

Right of objection and withdrawal

We are committed to offering you a right of objection and withdrawal concerning your personal information. The right of objection refers to the opportunity for internet users to refuse that their personal information be used for certain purposes mentioned during collection. The right of withdrawal refers to the opportunity for internet users to ask that their personal information be removed, for example, from a mailing list.

To exercise these rights, you may contact us:

Mail: C.P. 5000, Saint-Hyacinthe J2S 76

Email: communications@chuv.umontreal.ca

Phone: 450-773-8521 extension 44018

 

Right of access

We are committed to recognising a right of access and of rectification to anyone wanting to consult, modify or delete any information concerning them.

The exercise of this right will be done by:

Mail: C.P. 5000, Saint-Hyacinthe J2S 76

Email: communications@chuv.umontreal.ca

Phone: 450-773-8521 extension 44018

 

Security

The personnel information that we collect are kept in a secure environment. The persons working for us are held to respect the confidentiality of your information.

To ensure the security of your personnel information, we use the following measures:

  • Protocol SSL (Secure Sockets Layer)
  • Protocol SET (Secure Electronic Translation)
  • Access control – authorised person
  • Access control – concerned person
  • Network control software
  • ID/password
  • Firewalls

We are committed to maintaining a high degree of confidentiality by integrating the latest innovative technologies that ensure the confidentiality of your transactions. However, since no mechanism offers maximal security, an element of risk is always present when we use the internet to transmit personnel information.

 

Legislation

We are committed to respecting all legislative provisions stated in Canadian law.