{"id":209,"date":"2015-01-16T14:35:13","date_gmt":"2015-01-16T14:35:13","guid":{"rendered":"http:\/\/chuv.umontreal.ca\/english\/?page_id=209"},"modified":"2024-05-22T08:33:40","modified_gmt":"2024-05-22T12:33:40","slug":"to-contact-the-small-animal-hospital","status":"publish","type":"page","link":"https:\/\/chuv.umontreal.ca\/english\/small-animal-hospital\/to-contact-the-small-animal-hospital\/","title":{"rendered":"To contact the Small Animal Hospital"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column]<div id=\"ult-carousel-152455493269df9897dc574\" class=\"ult-carousel-wrapper   ult_horizontal\" data-gutter=\"0\" data-rtl=\"false\" ><div class=\"ult-carousel-18474235169df9897dc471 \" >[vc_single_image image=&#8221;58&#8243; img_size=&#8221;600&#215;300&#8243; alignment=&#8221;center&#8221;][vc_single_image image=&#8221;1401&#8243; img_size=&#8221;600&#215;300&#8243; alignment=&#8221;center&#8221;]<\/div><\/div>\t\t\t<script type=\"text\/javascript\">\n\t\t\t\tjQuery(document).ready(function ($) {\n\t\t\t\t\tif( typeof jQuery('.ult-carousel-18474235169df9897dc471').slick == \"function\"){\n\t\t\t\t\t\t$('.ult-carousel-18474235169df9897dc471').slick({dots: false,autoplaySpeed: \"5000\",speed: \"0\",infinite: false,arrows: false,slidesToScroll:2,slidesToShow:2,swipe: false,draggable: false,touchMove: true,pauseOnHover: true,pauseOnFocus: false,responsive: [\n\t\t\t\t\t\t\t{\n\t\t\t\t\t\t\t  breakpoint: 1026,\n\t\t\t\t\t\t\t  settings: {\n\t\t\t\t\t\t\t\tslidesToShow: 2,\n\t\t\t\t\t\t\t\tslidesToScroll: 2,  \n\t\t\t\t\t\t\t  }\n\t\t\t\t\t\t\t},\n\t\t\t\t\t\t\t{\n\t\t\t\t\t\t\t  breakpoint: 1025,\n\t\t\t\t\t\t\t  settings: {\n\t\t\t\t\t\t\t\tslidesToShow: 2,\n\t\t\t\t\t\t\t\tslidesToScroll: 2\n\t\t\t\t\t\t\t  }\n\t\t\t\t\t\t\t},\n\t\t\t\t\t\t\t{\n\t\t\t\t\t\t\t  breakpoint: 760,\n\t\t\t\t\t\t\t  settings: {\n\t\t\t\t\t\t\t\tslidesToShow: 1,\n\t\t\t\t\t\t\t\tslidesToScroll: 1\n\t\t\t\t\t\t\t  }\n\t\t\t\t\t\t\t}\n\t\t\t\t\t\t],pauseOnDotsHover: true,customPaging: function(slider, i) {\n                   return '<i type=\"button\" style= \"color:#333333;\" class=\"ultsl-record\" data-role=\"none\"><\/i>';\n                },});\n\t\t\t\t\t}\n\t\t\t\t});\n\t\t\t<\/script>\n\t\t\t[vc_empty_space height=&#8221;10px&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h4><strong>To contact the Small\u00a0Animal hospital<\/strong><\/h4>\n<p>&nbsp;<\/p>\n<h5><span style=\"color: #333333;\">For an emergency\u00a0or to book\u00a0an appointment<\/span><\/h5>\n<p><span style=\"color: #333333;\">Phone\u00a0: \u00a0 \u00a0(450) 778-8111<\/span><br \/>\n<span style=\"color: #333333;\"> Fax\u00a0: \u00a0 \u00a0 \u00a0 \u00a0 (450) 778-8110<br \/>\n<a href=\"https:\/\/chuv.umontreal.ca\/english\/emergency-telemedicine-for-pets\/\">Emergency telemedicine for pets<\/a><\/span><\/p>\n<p>Clinic address: 1525, des V\u00e9t\u00e9rinaires, Saint-Hyacinthe, Quebec<br \/>\nMailing address: 3200 Sicotte, Saint-Hyacinthe, Quebec, J2S 2M2<br \/>\n<span style=\"color: #333333;\"> <a style=\"color: #333333;\" href=\"http:\/\/plancampus.umontreal.ca\/saint-hyacinthe\/\" target=\"_blank\" rel=\"noopener noreferrer\">Campus map<\/a><\/span>[\/vc_column_text][vc_empty_space height=&#8221;20px&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_tabs interval=&#8221;0&#8243;][vc_tab title=&#8221;EMERGENCY&#8221; tab_id=&#8221;1409326031-1-83&#8243;][vc_column_text]<\/p>\n<p style=\"color: #8d9095;\"><span style=\"color: #333333;\">The Small Animal Hospital welcomes emergencies 7 days a week (8:00 to 23:00). However, we ask you to contact us before your arrival at the hospital, so we can be prepared to welcome your animal in the best manner possible.<\/span><\/p>\n<p>[\/vc_column_text][\/vc_tab][vc_tab title=&#8221;TO SCHEDULE AN APPOINTMENT&#8221; tab_id=&#8221;1409326031-2-69&#8243;][vc_column_text]<span style=\"color: #333333;\">An appointment is required for any visit, except for emergencies. Our specialists are available Monday through Friday from 9:00 to 17:00\u00a0on your veterinarian reference only.<\/span><\/p>\n<p style=\"color: #8d9095;\"><span style=\"color: #333333;\">The Emergency and Intensive Care Service, the General Practice Services and the Zoological Medicine Service can meanwhile accommodate your pet without veterinary reference.<\/span><\/p>\n<p style=\"color: #8d9095;\"><span style=\"color: #333333;\">From September to May, ou General Practice Service offers vaccination appointment during the evening from 18:00 to 19:30 on Thuesdays ans Wednesdays only.<\/span><\/p>\n<p>[\/vc_column_text][\/vc_tab][vc_tab title=&#8221;THE DAY OF YOUR APPOINTMENT&#8221; tab_id=&#8221;1409326187327-2-2&#8243;][vc_column_text]<\/p>\n<p style=\"line-height: 16.5pt; background: white;\"><span style=\"font-size: 10.5pt; font-family: 'Arial',sans-serif; color: #333333;\">Parking is available for our clients\u00a0in front of the Small\u00a0Animal Hospital at 1525 Des V\u00e9t\u00e9rinaires Avenue, including two spaces reserved for people with reduced mobility. It is also possible to park along this avenue. Other parkings require permits\u00a0from the Universit\u00e9 de Montr\u00e9al.<\/span><\/p>\n<p style=\"line-height: 16.5pt; background: white;\"><span style=\"font-size: 10.5pt; font-family: 'Arial',sans-serif; color: #333333;\">Upon arriving at the hospital, present yoursel at the reception fifteen minutes prior to your appointment. Make sure you have all the necessary documentation in hand. We ask that your dog be\u00a0on a leash and your\u00a0cat in pet carrier. If an infectious disease is suspected, we ask you to inform our team and limit the contact of your pet with other patients. A deposit equivalent to\u00a050% of the original estimate will be required should your pet require hospitalisation.<\/span><\/p>\n<p style=\"margin: 0cm; margin-bottom: .0001pt; line-height: 16.5pt; background: white;\"><span style=\"font-size: 10.5pt; font-family: 'Arial',sans-serif; color: #333333;\">Please note that it is strictly forbidden to take pictures or video images in the hospital.<\/span><\/p>\n<h5 style=\"color: #8d9095;\"><\/h5>\n<p>[\/vc_column_text][\/vc_tab][vc_tab title=&#8221;TO CANCEL AN APPOINTMENT&#8221; tab_id=&#8221;1409326234133-3-3&#8243;][vc_column_text]<span style=\"color: #333333;\">Because consultation time is precious, we ask you to call us as soon as possible if you need to cancel your appointment. Thus, we can offer these hours to another patient.<\/span><\/p>\n<h4><strong>Appointment cancellation policy<\/strong><\/h4>\n<p>Cancellation of your appointment: please do so as soon as possible, up to 72 hours in advance.<\/p>\n<p>There is a $40.00 appointment cancellation fee:<\/p>\n<ul>\n<li>If you fail to show up for your appointment without notifying the admissions staff;<\/li>\n<li>If you cancel an appointment for a 3rd time.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_tab][\/vc_tabs][\/vc_column][\/vc_row][vc_row][vc_column][vc_message]We sometimes receive referrals for medical imaging exams (MRI, CT scan) for large people. Unfortunately, we cannot offer this service, as our equipment is of the same type as that used in humas hospitals and therefore has the same limitations, as well as for legislative reasons. Thank you for your understanding.[\/vc_message][vc_empty_space height=&#8221;20px&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n<p><span style=\"color: #333333;\">For a customized trip, please click on the map below, and then on &#8220;directions&#8221; and enter your personal adress in the space provided for this purpose.<\/span><\/p>\n<p>[\/vc_column_text][vc_empty_space][vc_gmaps link=&#8221;#E-8_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&#8221; size=&#8221;200&#8243;][vc_empty_space][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<br \/>\n[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_empty_space height=&#8221;10px&#8221;][vc_column_text css=&#8221;&#8221;] To contact the Small\u00a0Animal hospital &nbsp; For an emergency\u00a0or to book\u00a0an appointment Phone\u00a0: \u00a0 \u00a0(450) 778-8111 Fax\u00a0: \u00a0 \u00a0 \u00a0 \u00a0 (450) 778-8110 Emergency telemedicine for pets Clinic address: 1525, des V\u00e9t\u00e9rinaires, Saint-Hyacinthe, Quebec Mailing address: 3200 Sicotte, Saint-Hyacinthe, Quebec, J2S 2M2 Campus map[\/vc_column_text][vc_empty_space height=&#8221;20px&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_tabs interval=&#8221;0&#8243;][vc_tab title=&#8221;EMERGENCY&#8221; tab_id=&#8221;1409326031-1-83&#8243;][vc_column_text] The Small Animal Hospital&hellip;<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":18,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-209","page","type-page","status-publish","hentry","description-off"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - 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