{"id":3679,"date":"2021-12-20T12:03:34","date_gmt":"2021-12-20T16:03:34","guid":{"rendered":"https:\/\/chuv.umontreal.ca\/english\/?page_id=3679"},"modified":"2025-10-06T08:09:41","modified_gmt":"2025-10-06T12:09:41","slug":"referring-a-case-to-the-chuv","status":"publish","type":"page","link":"https:\/\/chuv.umontreal.ca\/english\/referring-a-case-to-the-chuv\/","title":{"rendered":"Referring a case to the CHUV"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;2393&#8243; img_size=&#8221;full&#8221;][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;1770&#8243; img_size=&#8221;full&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]This section is exclusively <strong>reserved for veterinarians and staff of veterinary clinics<\/strong>. Referral requests completed directly by owners <strong>will not be processed<\/strong>.<\/p>\n<p>If your animal requires a referral to our specialist services, please contact your regular veterinarian. Thank you for your understanding.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space][vc_column_text]<\/p>\n<h4><strong>How to refer a case to the CHUV?<\/strong><\/h4>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_tta_accordion color=&#8221;sky&#8221; active_section=&#8221;99&#8243; collapsible_all=&#8221;true&#8221;][vc_tta_section title=&#8221;Referring a case the the Small Animal Hospital&#8221; tab_id=&#8221;1640006985302-c72af25e-35e6&#8243;][vc_toggle title=&#8221;Emergency and Intensive Care Service (by phone only)&#8221;]In order to prepare ourselves to take charge of the referred patient, we ask you to contact us as soon as possible at (450) 778-8111. We will then be able to discuss the case and organize the visit. In addition, during the discussion, we will be able to present you an initial estimate of the costs to be expected for your client, an estimate that could obviously vary depending on the evolution of the case.<\/p>\n<p>When you contact us to refer an emergency case, it is possible to request a telephone follow-up. Do not hesitate to contact us at any time to obtain news.<\/p>\n<p>With some exceptions (for example, if the case is referred to a specialised service), the case will be re-evaluated by the referring veterinarian following the animal&#8217;s discharge. A case report will be sent to you in the days following the patient&#8217;s visit to the CHUV.[\/vc_toggle][vc_toggle title=&#8221;Behavioral Medicine (by phone only)&#8221;]Please contact us at (450) 778-8111 or (450) 778-8113 to talk directly with the service&#8217;s TSA.<\/p>\n<p>When an appointment is scheduled, upon confirmation of the appointment, an email with a questionnaire to complete is sent to the owner. The answers will help the Behavioural Medicine Service team to better prepare for the appointment, and thus better meet the needs of the client and their pet.<\/p>\n<p>In addition, it is requested that a copy of the medical file be sent by email or by mail before the appointment.[\/vc_toggle][vc_toggle title=&#8221;Cardiology&#8221; css=&#8221;&#8221;]<a href=\"https:\/\/chuv.umontreal.ca\/english\/referring-a-case-to-the-chuv\/case-reference-in-cardiology\/\">Cardiology Service<\/a><\/p>\n<p>We will contact the owner directly to offer an appointment. However, you will be notified if we are unable to see the animal within a reasonable time frame based on its condition.<\/p>\n<p>Please contact the technician assigned to the desired service by calling 450-778-8111. The telephone menu will indicate which option to select if you are a veterinarian in order to address the technician.<\/p>\n<p>To report any technical problems with our forms, please contact us at <a href=\"mailto:communications@chuv.umontreal.ca\">communications@chuv.umontreal.ca<\/a>[\/vc_toggle][vc_toggle title=&#8221;Dentistry&#8221;]<a href=\"https:\/\/chuv.umontreal.ca\/english\/referring-a-case-to-the-chuv\/case-reference-at-dentistry-service\/\">Dentistry Service<\/a><\/p>\n<p>We will contact the owner directly to offer an appointment. However, you will be notified if we are unable to see the animal within a reasonable time frame based on its condition.<\/p>\n<p>It is always possible to refer a case by phone.<\/p>\n<p>Please contact the technician assigned to the desired service by calling 450-778-8111. The telephone menu will indicate which option to select if you are a veterinarian in order to address the technician.<\/p>\n<p>To report any technical problems with our forms, please contact us at <a href=\"mailto:communications@chuv.umontreal.ca\">communications@chuv.umontreal.ca<\/a>[\/vc_toggle][vc_toggle title=&#8221;Dermatology (by phone only)&#8221;]Please contact us at <strong>(450) 778-8111.<\/strong><\/p>\n<p>When an appointment is scheduled, upon confirmation of the appointment, an email including a link to a questionnaire to be completed is sent to the owner. The purpose of this is to orient the students and better guide the dermatologists on the patient&#8217;s dermatological problems. The answers will help the dermatology team to better prepare for the meeting, and thus better respond to the needs of the client and their pet.<\/p>\n<p>In addition, it is requested that a copy of the medical file be sent by email or by mail prior to the appointment.[\/vc_toggle][vc_toggle title=&#8221;Internal Medicine&#8221; css=&#8221;&#8221;]<a href=\"https:\/\/chuv.umontreal.ca\/english\/referring-a-case-to-the-chuv\/case-reference-in-internal-medicine\/\">Internal Medicine Service<\/a><\/p>\n<p>We will contact the owner directly to offer an appointment. However, you will be notified if we are unable to see the animal within a reasonable time frame based on its condition.<\/p>\n<p>Please contact the technician assigned to the desired service by calling 450-778-8111. The telephone menu will indicate which option to select if you are a veterinarian in order to address the technician.<\/p>\n<p>To report any technical problems with our forms, please contact us at <a href=\"mailto:communications@chuv.umontreal.ca\">communications@chuv.umontreal.ca<\/a>[\/vc_toggle][vc_toggle title=&#8221;Interventional Procedures (IR)&#8221; css=&#8221;&#8221;]<a href=\"https:\/\/chuv.umontreal.ca\/english\/referring-a-case-to-the-chuv\/case-reference-at-interventionnal-medicine-service-ir\/\">Interventional Procedures (IR) Service<\/a><\/p>\n<p>We will contact the owner directly to offer an appointment. However, you will be notified if we are unable to see the animal within a reasonable time frame based on its condition.<\/p>\n<p>Please contact the technician assigned to the desired service by calling 450-778-8111. The telephone menu will indicate which option to select if you are a veterinarian in order to address the technician.<\/p>\n<p>To report any technical problems with our forms, please contact us at <a href=\"mailto:communications@chuv.umontreal.ca\">communications@chuv.umontreal.ca<\/a>[\/vc_toggle][vc_toggle title=&#8221;Neurology (by phone and then by online form)&#8221;]Please contact us at <strong>(450) 778-8111<\/strong> to talk directly to the admissions technician assigned to the Neurology Department.<\/p>\n<p>If the service is available, the technician will give you the password to access the following form:<\/p>\n<p><a href=\"https:\/\/chuv.umontreal.ca\/english\/referring-a-case-to-the-chuv\/case-reference-at-neurology-service\/\">Neurology Service form<\/a>[\/vc_toggle][vc_toggle title=&#8221;Ophthalmology (by phone and then by online form)&#8221;]Please contact us at <strong>(450) 778-8111<\/strong> to talk directly to the admissions technician assigned to the Ophthalmology Department.<\/p>\n<p>If the service is available, the technician will give you the password to access the following form:<\/p>\n<p><a href=\"https:\/\/chuv.umontreal.ca\/english\/referring-a-case-to-the-chuv\/case-reference-in-ophthalmology\/\">Ophthalmology Service<\/a>[\/vc_toggle][vc_toggle title=&#8221;Surgery (by phone and then by online form)&#8221;]Please contact us at <strong>(450) 778-8111<\/strong> to talk directly to the admissions technician assigned to the Surgery Service. <span style=\"color: #ff0000;\"><strong>The non-urgent referral service is temporarily unavailable due to human resource constraints.\u00a0<\/strong><\/span><\/p>\n<p>If the service is available, the technician will give you the password to access the following form:<\/p>\n<p><a href=\"https:\/\/chuv.umontreal.ca\/english\/referring-a-case-to-the-chuv\/case-reference-in-surgery-small-animals\/\">Surgery Service<\/a>[\/vc_toggle][vc_toggle title=&#8221;Theriogenology (Small animal only)&#8221;]Theriogenology Service (Small animal only) <strong>Online referring service temporary closed<\/strong><\/p>\n<p>We will contact the owner directly to offer an appointment. However, you will be notified if we are unable to see the animal within a reasonable time frame based on its condition.<\/p>\n<p>It is always possible to refer a case by phone.<\/p>\n<p>Please contact the technician assigned to the desired service by calling 450-778-8111. The telephone menu will indicate which option to select if you are a veterinarian in order to address the technician.<\/p>\n<p>To report any technical problems with our forms, please contact us at <a href=\"mailto:communications@chuv.umontreal.ca\">communications@chuv.umontreal.ca<\/a>[\/vc_toggle][vc_toggle title=&#8221;Zoological Medicine&#8221;]<a href=\"https:\/\/chuv.umontreal.ca\/english\/referring-a-case-to-the-chuv\/case-reference-in-zoological-medicine\/\">Zoological Medicine Service<\/a><\/p>\n<p>We will contact the owner directly to offer an appointment. However, you will be notified if we are unable to see the animal within a reasonable time frame based on its condition.<\/p>\n<p>It is always possible to refer a case by phone.<\/p>\n<p>Please contact the technician assigned to the desired service by calling 450-778-8111. The telephone menu will indicate which option to select if you are a veterinarian in order to address the technician.<\/p>\n<p>To report any technical problems with our forms, please contact us at <a href=\"mailto:communications@chuv.umontreal.ca\">communications@chuv.umontreal.ca<\/a>[\/vc_toggle][vc_toggle title=&#8221;Contact us by phone&#8221;]It is always possible to refer a case by phone.<\/p>\n<p>Please contact the technician assigned to the desired service by dialing 450-778-8111. The telephone menu will indicate which option to select if you are a veterinarian.[\/vc_toggle][\/vc_tta_section][vc_tta_section title=&#8221;Referring a case the Equine Hospital&#8221; tab_id=&#8221;1640007048082-ef7d007f-a70c&#8221;][vc_column_text]It is not currently possible to refer cases to The Equine Hospital online.<\/p>\n<p>Please contact us by phone at 450-778-8100.[\/vc_column_text][vc_toggle title=&#8221;Admission protocol (vaccination)&#8221;]The admission protocol is still in force at the Equine Hospital: a <a href=\"https:\/\/chuv.umontreal.ca\/english\/equine-preadmission-certificate\/\">pre-admission certificate<\/a> (<a href=\"http:\/\/chuv.umontreal.ca\/english\/wp-content\/uploads\/sites\/2\/2023\/04\/Certificat-de-preadmission_angl-dec-2024-1.pdf\">printable version<\/a>) duly filled in by the referring veterinarian is required before any admission of elective cases, attesting to an up to date Herpesvirus and Influenza* vaccination, as well as the medical history of the previous 2 weeks of the stable and the patient.<\/p>\n<p>For emergencies where the vaccination protocol is not up to date, the medical team will consider the possibility of an intranasal vaccination on a case by case basis.<\/p>\n<p>* Primary vaccination and booster within the last 6 months, at least one week before the appointment.<\/p>\n<p>If you have any questions, please do not hesitate to contact us.<\/p>\n<p>We thank you for your usual cooperation,<\/p>\n<p>The team of the Equine Hospital and the management of the CHUV[\/vc_toggle][\/vc_tta_section][vc_tta_section title=&#8221;Referring a case the the Farm Animal Hospital&#8221; tab_id=&#8221;1640007047361-9e7e6eb1-145e&#8221;][vc_column_text]It is not currently possible to refer cases to the Farma ANimal Hospital online.<\/p>\n<p>Please contact us by phone at 450-778-8100.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<a href=\"https:\/\/chuv.umontreal.ca\/veterinaire\/page-ouverture-de-session\/\">Access the secure section of our website for referring vets<\/a>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;2393&#8243; img_size=&#8221;full&#8221;][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;1770&#8243; img_size=&#8221;full&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]This section is exclusively reserved for veterinarians and staff of veterinary clinics. Referral requests completed directly by owners will not be processed. If your animal requires a referral to our specialist services, please contact your regular veterinarian. Thank you for your understanding.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space][vc_column_text] How to refer a case to the&hellip;<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3679","page","type-page","status-publish","hentry","description-off"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Referring a case to the CHUV - Internet English<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/chuv.umontreal.ca\/english\/referring-a-case-to-the-chuv\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Referring a case to the CHUV - Internet English\" \/>\n<meta property=\"og:description\" content=\"[vc_row][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;2393&#8243; img_size=&#8221;full&#8221;][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;1770&#8243; img_size=&#8221;full&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]This section is exclusively reserved for veterinarians and staff of veterinary clinics. 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