A 5th year student or a veterinary technician will briefly examine your animal to evaluate its condition. If your animal is not stable, it will immediately be taken to the intensive care unit to be evaluated by a qualified veterinarian member of our teaching staff. A student will then meet with you to obtain the details of your reason for presenting with your animal.
If your animal is stable, you can accompany the student to a consultation room where a complete physical exam will be performed on your animal and you will be questioned about your animal’s medical history.
Finally, a veterinarian will meet with you and suggest the best diagnostic and therapeutic plan for your pet. Depending on your animal’s condition, it may either return home or stay hospitalised in the ICU to then be transferred to the appropriate specialised service (neurology, medicine, cardiology, etc.) as needed.
During your animals stay in the intensive care, our team will keep you updated on any change in its condition. Every step taken concerning your animal will be thoroughly discussed with you as well as every option available to you to enable you to make the best possible decision for you and your pet.
Please take note, that for logistical and biosecurity reasons, owner access is limited to the consultation and waiting rooms. Therefore, as your animal is taken to the consulting specialty service, you will be accompanied to the waiting room.
